Christian Coburn


For over 15 years, Christian Coburn has led the creation of over 100 service BDC's across the nation. From the introduction of exceptional service BDC's at single-point dealerships to auto groups with 20 locations and 7 different OEM's, Coburn has guided dealerships from flat-rate growth to thriving and profitable. From talent acquisition, unique team-building approaches, and goal-oriented motivation strategies. #BDCGenius #ServiceGenius

Krista Ostergaard


​With Over 8 years of In Dealership experience. Krista has a proven track record for her individual efforts as well as her managerial skills in Internet Sales, Internet Dept Management, BDC Operations, BDC Management, and Customer Satisfaction Score improvement.

#InternetGenius  #BDCGenius #ServiceGenius

Trainers

Joe Ingram


He is a Husband, Father, Speaker, Author and Sales authority. Joe Ingram is a hard working sales professional that has a flair for managing and creating above average teams of people. He lives for the hunt, and surrounds himself with people that crave great accomplishments. Joe is always looking to create what hasn't been created, or accomplishing what others couldn't. 
#SalesGenius #BDCGenius #ServiceGenius #InternetGenius 

Lila Jahangiri


Lila has been in the automotive business for 10 years.  She rose through the ranks from receptionist, to finance assistant, to finance manager, finance director, and sales manager. She is a master at Internet Sales and BDC Operations
She has demonstrated the ability to consistently train and improve Finance managers to maintain profitability, product penetration, high CSI while limiting kick backs and compliance issues. #InternetGenius  #BDCGenius #FinanceGenius
CALL US  1 (949) 505-5400
THE BDC GENIUS

Nikki Morales


Nikki has been in the automotive business since 1999 when she oversaw an assembly division in an Upstate New York Chrysler factory. She entered the dealership space in 2011 as a BDC Director and has been building and training BDC's and Internet Departments ever since. With 26 complete BDC builds and hundreds of trainings completed, Nikki’s life revolves around two things: The Internet, and your success.  #InternetGenius  #BDCGenius 

Our people make the difference.


Our team of experienced trainers is dedicated to providing award-winning service to our clients. We take the time to research your situation completely and bring about the most effective opportunities ensuring you get the successful outcome you deserve. We're proud that so many of our clients have repeatedly turned to us for improving their BDC and Sales teams performance. We are determined to work hard to earn our clients loyalty every day. We're here to help you succeed.


Our Trainers


We offer the best automotive Trainers in the business, hands down. We pride ourselves in maintaining a small-company feel by treating each case with care and consideration. We’ve hand-picked a high-quality team of automotive professionals qualified to successfully increase your conversions and profitability.